VDB
DEBIAN-CVE-2020-1767
DEBIAN-CVE-2020-1767
PUBLISHED
CVSS 4.300000190734863 MEDIUM
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Risk Scores
CVSS 3.1
4.300000190734863
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Debian:11 | otrs2 | 0, 2.0.4, 2.0.4 |
Timeline
- Jan 10, 2020 CVE Published
- Apr 28, 2026 CVE Updated