CVE-2026-20314
Reported by cisco · Published August 19, 2026
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
Risk Scores
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Cisco | Cisco Packaged Contact Center Enterprise | 12.5(1), 11.0(1), 12.0(1) |
| Cisco | Cisco Unified Contact Center Enterprise | 12.6(1)ES3, 12.6(1)ES1, 12.6(1) |
| Cisco | Cisco Packaged Contact Center Enterprise | 12.5(1), 11.0(1), 12.0(1) |
| Cisco | Cisco Unified Contact Center Enterprise | 12.6(2), 12.6(2)ES1, 12.6(2)ES2 |
Timeline
- Aug 19, 2026 CVE Published
- Aug 20, 2026 CVE Updated
- Aug 22, 2026 Coalition ESS Score
- Aug 24, 2026 EPSS Score
- Aug 28, 2026 EPSS Score
- Sep 5, 2026 EPSS Score
- Sep 9, 2026 EPSS Score
- Sep 12, 2026 EPSS Score
- Sep 17, 2026 EPSS Score
- Sep 18, 2026 EPSS Score
- Sep 24, 2026 EPSS Score
- Sep 26, 2026 EPSS Score