VDB

CVE-2024-28988

CVE-2024-28988 PUBLISHED CVSS 9.800000190734863 CRITICAL

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

EPSS 6.31% · 91.1th percentile

Risk Scores

CVSS 3.1
9.800000190734863
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score
6.31%
91.1th percentile

Affected Products

VendorProductVersions
SolarWindsWeb Help Desk12.8.3 HF 2 and previous versions, 12.8.3 HF 2 and previous versions
solarwindsweb_help_desk0, 12.8.3, 12.8.3

Timeline

  • Jun 17, 2025 PoC Published
  • Sep 1, 2025 CVE Published
  • Sep 2, 2025 EPSS Score
  • Sep 2, 2025 Coalition ESS Score
  • Sep 2, 2025 PoC Published
  • Sep 10, 2025 EPSS Score
  • Sep 23, 2025 PoC Published
  • Sep 23, 2025 PoC Published
  • Sep 23, 2025 PoC Published
  • Sep 23, 2025 PoC Published
  • Sep 23, 2025 PoC Published
  • Sep 23, 2025 PoC Published
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