VDB
CVE-2020-1778
CVE-2020-1778
PUBLISHED
CVSS 4.099999904632568 MEDIUM
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
EPSS 0.65% · 48.7th percentile
Risk Scores
CVSS 3.1
4.099999904632568
CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
EPSS Score
0.65%
48.7th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 5.0.1-1, 5.0.1-2, 4.0.10-1 |
| Ubuntu:22.04:LTS | otrs2 | 6.2.1-1, 0, 6.0.32-6 |
| Ubuntu:20.04:LTS | otrs2 | 6.0.26-1, 6.0.24-1, 6.0.20-1 |
| Ubuntu:18.04:LTS | otrs2 | 6.0.2-1, 5.0.24-1, 5.0.23-1 |
Timeline
- Nov 23, 2020 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Oct 26, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Mar 1, 2022 EPSS Score
- Apr 1, 2022 EPSS Score
- May 2, 2022 EPSS Score
- Jul 4, 2022 EPSS Score
- Sep 6, 2022 EPSS Score
References
- https://ubuntu.com/security/CVE-2020-1778 third-party-advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-16/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2020-1778 third-party-advisory