VDB
CVE-2020-1778
CVE-2020-1778
PUBLISHED
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
EPSS 0.23% · 46.3th percentile
Risk Scores
EPSS Score
0.23%
46.3th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 5.0.1-1, 5.0.1-2, 4.0.10-1 |
| Ubuntu:22.04:LTS | otrs2 | 6.2.1-1, 0, 6.0.32-6 |
| Ubuntu:20.04:LTS | otrs2 | 6.0.26-1, 6.0.24-1, 6.0.20-1 |
| Ubuntu:18.04:LTS | otrs2 | 6.0.2-1, 5.0.24-1, 5.0.23-1 |
Exploit Intelligence
Timeline
- Nov 23, 2020 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Oct 26, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Feb 28, 2022 EPSS Score
- Apr 1, 2022 EPSS Score
- May 1, 2022 EPSS Score
- Jul 3, 2022 EPSS Score
- Sep 4, 2022 EPSS Score
References
- https://ubuntu.com/security/CVE-2020-1778 third-party-advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-16/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2020-1778 third-party-advisory