VDB

CVE-2020-1770

CVE-2020-1770 PUBLISHED CVSS 2.4 LOW

Information disclosure in support bundle files

Reported by otrs · Published March 27, 2020

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Fixed versions

Upgrade to a fixed version or later. Language registries are listed first, then Linux distributions, then vendor products.

PackageEcosystemFixed in
otrsotrs7.0.15, 6.0.26, 5.0.41
((OTRS)) Community EditionOTRS AG6.0.26, 5.0.41
OTRSOTRS AG7.0.15

Risk scores

CVSS 3.1
2.4
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N

Affected products

VendorProductVersions
OTRS AG((OTRS)) Community Edition5.0.x, 6.0.x
OTRS AGOTRS7.0.x
OTRS AGOTRS7.0.x
OTRS AG((OTRS)) Community Edition5.0.x, 6.0.x

Timeline

  • Mar 26, 2020 CVE Published
  • Apr 14, 2021 EPSS Score (30 in total, the first dated here)
  • Oct 24, 2025 CVE Updated
  • Mar 10, 2026 Security Advisory (7 in total, the first dated here)
  • Sep 3, 2026 Coalition ESS Score

Query this with the API

The same record, from the CLI:

vulnetix vdb vuln CVE-2020-1770
vulnetix vdb fixes CVE-2020-1770

Or with curl, using the org id and key from your account page:

curl -s -H "Authorization: ApiKey ${VULNETIX_ORG_ID}:${VULNETIX_API_KEY}" \
  "https://api.vdb.vulnetix.com/v2/vuln/CVE-2020-1770/fixes/registry"

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References

Look up in the Resolve Platform →
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