VDB
CVE-2020-1767
CVE-2020-1767
PUBLISHED
CVSS 3.5 LOW
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
EPSS 1.20% · 68.0th percentile
Risk Scores
CVSS 3.1
3.5
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
EPSS Score
1.20%
68.0th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:18.04:LTS | otrs2 | 0, 5.0.24-1, 6.0.1-1 |
| Ubuntu:16.04:LTS | otrs2 | 0, 4.0.10-1, 5.0.1-1 |
Timeline
- Jan 10, 2020 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Oct 28, 2021 EPSS Score
- Dec 30, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Apr 1, 2022 EPSS Score
- May 6, 2022 EPSS Score
- Jul 8, 2022 EPSS Score
- Sep 10, 2022 EPSS Score
- Jan 15, 2023 EPSS Score
References
- https://ubuntu.com/security/CVE-2020-1767 advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-03/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2020-1767 third-party-advisory