VDB
CVE-2019-18179
CVE-2019-18179
PUBLISHED
CVSS 3.5 LOW
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
EPSS 1.57% · 74.0th percentile
Risk Scores
CVSS 3.0
3.5
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
EPSS Score
1.57%
74.0th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 5.0.7-1, 4.0.10-1, 5.0.1-1 |
| Ubuntu:18.04:LTS | otrs2 | 5.0.23-1, 6.0.1-1, 6.0.2-1 |
Timeline
- Nov 14, 2019 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 25, 2021 EPSS Score
- Dec 29, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Mar 1, 2022 EPSS Score
- May 3, 2022 EPSS Score
- Jul 5, 2022 EPSS Score
- Sep 7, 2022 EPSS Score
- Nov 9, 2022 EPSS Score
References
- https://ubuntu.com/security/CVE-2019-18179 third-party-advisory
- https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2019-18179 third-party-advisory