VDB
CVE-2019-13457
CVE-2019-13457
PUBLISHED
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
EPSS 0.44% · 63.7th percentile
Risk Scores
EPSS Score
0.44%
63.7th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | 6.2.2-2, 6.2.1-1, 6.1.2-1 |
| Ubuntu:18.04:LTS | otrs2 | 6.0.3-1, 6.0.5-1, 6.0.4-1 |
| Ubuntu:16.04:LTS | otrs2 | 5.0.5-1, 5.0.6-1, 5.0.7-1 |
| Ubuntu:20.04:LTS | otrs2 | 6.0.25-3, 6.0.25-1, 6.0.25-2 |
Timeline
- Jul 11, 2019 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Oct 26, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Feb 28, 2022 EPSS Score
- Apr 1, 2022 EPSS Score
- May 1, 2022 EPSS Score
- Jul 3, 2022 EPSS Score
- Sep 4, 2022 EPSS Score
References
- https://ubuntu.com/security/CVE-2019-13457 third-party-advisory
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/ third-party-advisory
- https://www.otrs.com/category/release-and-security-notes-en/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2019-13457 third-party-advisory