VDB
CVE-2019-12497
CVE-2019-12497
PUBLISHED
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
EPSS 0.92% · 76.3th percentile
Risk Scores
EPSS Score
0.92%
76.3th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:18.04:LTS | otrs2 | 0, 5.0.23-1, 5.0.24-1 |
| Ubuntu:16.04:LTS | otrs2 | 4.0.10-1, 5.0.1-1, 5.0.1-2 |
Timeline
- Jun 2, 2019 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Dec 27, 2021 EPSS Score
- Jan 6, 2022 EPSS Score
- Feb 4, 2022 EPSS Score
- Feb 28, 2022 EPSS Score
- Apr 1, 2022 EPSS Score
- Jul 3, 2022 EPSS Score
- Sep 4, 2022 EPSS Score
- Nov 6, 2022 EPSS Score
References
- https://ubuntu.com/security/CVE-2019-12497 third-party-advisory
- https://community.otrs.com/security-advisory-2019-09-security-update-for-otrs-framework/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2019-12497 third-party-advisory