VDB
CVE-2018-16587
CVE-2018-16587
PUBLISHED
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
EPSS 0.49% · 66.0th percentile
Risk Scores
EPSS Score
0.49%
66.0th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 5.0.7-1, 0, 4.0.10-1 |
| Ubuntu:18.04:LTS | otrs2 | 5.0.23-1, 5.0.24-1, 6.0.1-1 |
Exploit Intelligence
- https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 (circl)
- DSA-4317 (circl)
- [debian-lts-announce] 20180926 [SECURITY] [DLA 1521-1] otrs2 security update (circl)
- https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ (circl)
- https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 (circl)
- https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 (circl)
Timeline
- Sep 28, 2018 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Oct 26, 2021 EPSS Score
- Dec 27, 2021 EPSS Score
- Feb 28, 2022 EPSS Score
- May 2, 2022 EPSS Score
- Jul 3, 2022 EPSS Score
- Sep 5, 2022 EPSS Score
- Nov 6, 2022 EPSS Score
- Jan 8, 2023 EPSS Score
References
- https://ubuntu.com/security/CVE-2018-16587 third-party-advisory
- https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2018-16587 third-party-advisory