VDB
CVE-2017-9324
CVE-2017-9324
PUBLISHED
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
EPSS 1.36% · 80.5th percentile
Risk Scores
EPSS Score
1.36%
80.5th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 0, 5.0.1-1, 5.0.1-2 |
Exploit Intelligence
- https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ (circl)
- DSA-3876 (circl)
- https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html (circl)
- ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt (emergingthreats)
- ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt (emergingthreats)
Timeline
- Jun 8, 2017 PoC Published
- Jun 12, 2017 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 24, 2021 EPSS Score
- Oct 26, 2021 EPSS Score
- Feb 28, 2022 EPSS Score
- May 2, 2022 EPSS Score
- Jul 3, 2022 EPSS Score
- Sep 5, 2022 EPSS Score
- Nov 6, 2022 EPSS Score
- Jan 8, 2023 EPSS Score
References
- https://ubuntu.com/security/CVE-2017-9324 third-party-advisory
- https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2017-9324 third-party-advisory