VDB
CVE-2017-16854
CVE-2017-16854
PUBLISHED
CVSS 6.5 MEDIUM
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
EPSS 1.49% · 74.0th percentile
Risk Scores
CVSS 3.0
6.5
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS Score
1.49%
74.0th percentile
Affected Products
| Vendor | Product | Versions |
|---|---|---|
| Ubuntu:16.04:LTS | otrs2 | 0, 4.0.10-1, 5.0.2-1 |
Timeline
- Dec 8, 2017 CVE Published
- Apr 14, 2021 EPSS Score
- Jun 23, 2021 EPSS Score
- Aug 26, 2021 EPSS Score
- Oct 28, 2021 EPSS Score
- Dec 30, 2021 EPSS Score
- Mar 4, 2022 EPSS Score
- May 6, 2022 EPSS Score
- Jul 8, 2022 EPSS Score
- Nov 13, 2022 EPSS Score
- Jan 15, 2023 EPSS Score
- Mar 7, 2023 EPSS Score
References
- https://ubuntu.com/security/CVE-2017-16854 advisory
- https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/ third-party-advisory
- https://bugs.otrs.org/show_bug.cgi?id=13347 third-party-advisory
- https://www.cve.org/CVERecord?id=CVE-2017-16854 third-party-advisory